Q1: 什麼是樂幣?
📣樂幣為lovefans婚禮購物官方推出的紅利貨幣。消費者與lovefans婚禮購物官方認可的商家交易,且透過lovefans婚禮購物官方認可的付款方式交易成功後將能獲得樂幣。樂幣無法變現或是轉讓至其他帳戶。

 

Q2: 如何獲得樂幣?

📣⓵於lovefans官方網站完成線上交易。

     ⓶與lovefans商家透過樂翻券完成線下交易。(如何透過樂翻券下訂獲得樂幣請詳閱『什麼是樂翻券』


Q3: 我多久可以收到回饋的樂幣?

📣樂幣會於購買商品7日後撥入您的會員帳戶。

Q4: 如果我沒有先購買樂翻券至商家參觀,直接現場和商家下訂、是不是就得不到回饋的樂
    
幣了?

📣是的,因無先購買樂翻券就至商家做消費,商家無法確定客源來自lovefans

Q5: 樂幣的比例是如何計算的?

📣1元現金=100樂幣

Q6: 樂幣有期限嗎?以及我如何知道

  📣樂幣沒有期限。

Q7: 為什麼我還沒收到樂幣?

📣 只有在訂單成功完成(即當你按下完成訂單)7日,樂幣才會進入你的帳戶。

      但在以下情況中,您無法獲得樂幣:

     ⓵非透過lovefans的交易方式進行交易(如私下交易)

     ⓶訂單於7日內被取消

Read English Version below

 Q1: What is Love Bonus Point?

A: Love Bonus Point is a medium of exchange issued by Lovefans Wedding Official.

Consumers can trade with shops approved by Lovefans Wedding Official and can get Love Bonus Points after successful payment.

Love Bonus Points cannot be transferred into cash or to other account.

 

Q2: How to get Love Bonus Points?

⓵ Accomplish on-line trading on the website of Lovefans Wedding Official.

⓶ Accomplish off-line transaction via Lovefans Coupon. (Please read: What’s Lovefans Coupon?)

 

 

Q3: When can I get the reward, Love Bonus Points?

A: The award will be transferred into your account 7 days after your purchasing.

 

 

Q4: If I didn’t buy Lovefans Coupon in advance and instead purchased something in the shop directly, will I still get the reward?

A: No, because without the coupon, we cannot make sure if the consumer is a customer of Lovefans.

 

Q5: How to calculate the value of Love Bonus Point?

A: NT$: 1= 100 Love Bonus Point.

 

Q6: Is there a using deadline for Love Bonus Point?

A:No expiry.

 

Q7: Why haven’t I got my reward, Love Bonus Point?

Lovefans reward will be transferred into your account seven days after you successfully ordering something.

However, you can’t get the reward bonus in the following cases:

⓵ Trading through other channel which is not approved by Lovefans Official (ex: private trade)

⓶ Your order is cancelled within 7 days.