Q1:樂翻劵怎麼使用?

A1:購買樂翻劵 (NT$200) →與商家聯繫預約參觀時間→參觀時出示樂翻券,確認下訂時,享受商家提供的優惠折扣辦法→洽談→簽約→下訂後,登入官網『會員中心』上傳訂單給樂翻婚禮購物→經審核通過後在 “我的樂幣”帳戶中獲得訂單金額的 2%樂幣回饋,繼續消費享優惠。(上傳七天後入樂幣帳戶)。

 

Q2:我購買了好幾張不同商家的樂翻券但只會訂一間商家,所以只能折抵一間商家嗎?

A2:未使用的樂翻劵,您可以與訂單一起上傳給樂翻婚禮購物。我們會與訂單一起轉為樂幣至您的『我的樂幣』會員帳戶,繼續消費使用,200元樂翻劵=20000樂幣。

 

Q3:樂翻券有限期嗎?快超過期限又沒時間去做參觀可以退掉嗎?

A3:有的,期限為一年。樂翻卷享有7日消費者鑑賞期。

 

Q4:如果我事後在商家有增加消費額度,可以再買樂翻券然後上傳得到樂幣嗎?

A4:不可以,樂翻劵僅限參觀下訂時使用。

 

Read more for English version

Q: How to use Lovefans Coupon?

A : Look for the coupon of your favorite shops→ Buy their Lovefans coupons (NT$200) → Make a reservation for a visit with the shop you choose → Show your coupon when visiting (customers can get NT$500 discount with coupon) →Discuss the details →Sign the contract →Mail the order to our customer service email address: hello@lovefans.wedding →Get 2% of Love Bonus Points as feedback (will be transferred into your Lovefans account 7 days later)

 

Q: If I buy many coupons from different shops but eventually I only ordered one of them, do I get a discount only in one shop?

A: Unused coupons can be mailed to customer service email address: hello@lovefans.wedding . We will transfer the unused coupons into Love Bonus Points into your account in order to continue your usage. NT$200 Lovefans coupon = 20000 Love Bonus Points.

 

Q: Is there a deadline for Lovefans Coupon? If it’s close to the deadline and I’m tied up, can I return the coupon?

A: The coupon can hold good for one year. There is a 7-day trial period.

 

 

Q: If I spend more in the same shop afterwards, can I buy Lovefans Coupon and get Love Bonus Points?

A: No. Lovefans Coupons can only be used during the first visit in the real shops.